Dietrich Craig DDS in Martinsville, Virginia

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• Ed Gallop

  Posted May, 20 2019

  Although a patient of Dr. Dietrich for many years, and he was one of the most gentle dentist I've had in my 76 years. He used more advanced modern methods and was a pleasant person.
  
  However... I had an abscess and taking antibiotics before treatment when a family emergency (96 year old mother fell and hospitalized) required me to travel to VA Beach. My pills ran out while there so I called for a refill. The lady at the desk said I couldn't get a refill without a visit. I explained the situation and she rudely said, "I'll ask the doctor but he will say the same thing". She returned my call minutes later and said the doctor would not refill without a visit.
  
  On a previous visit, months before, he did work that was unnecessary and cost me much more than my insurance paid. I've had excellent coverage for over 50 years and that has never happened before.
  
  It was like the doctor wanted me to leave his practice. I never gave reason for it but maybe he had to make room for another preferred patient. I haven't been back. Too bad because I liked him. William Gallop, Stuart VA.

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